We’re so excited you’re considering the Biddy Tarot Deck for your Tarot journey! Whether you’re placing your order or waiting for it to arrive, we’ve gathered all the essential details about ordering, shipping, and delivery to make the process as smooth as possible.
Do You Ship Tarot Decks Internationally?
Yes! We proudly ship the Biddy Tarot Deck from California, USA to anywhere around the world, making it accessible to Tarot lovers everywhere.
- Shipping Fee: $20 flat rate for international orders.
- Delivery Time: 6–14 business days.
- Included Services: Taxes, fees, and insurance (via MonkProtect) are all covered for international orders.
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Important Notes:
- Passport is our international shipping carrier and ships to residential addresses only.
- Select Passport as your International shipping method to ensure all duties and fees that your package may incur when it enters your country are included.
- If you're in the EU/UK, refer to the specific Terms of Service.
- If you're in India, complete the required KYC form once you receive your tracking details to avoid delays at customs.
How Long Does Shipping Take?
- Domestic (USA): Standard shipping takes 2–5 business days.
- US Outlying Islands: Standard shipping takes 3–5 business days.
- International: Delivery times vary but typically take 6–14 business days, depending on customs and local delivery processes.
Orders are processed within 1–2 business days of being placed. Orders made after business hours on Friday, during weekends, or on U.S. holidays will be processed the next business day.
How Can I Track My Tarot Deck Order?
Once your order has shipped, you’ll receive a tracking number via email. To monitor your shipment:
- Use the tracking link in your confirmation email.
- Or visit tracking.biddytarot.com and enter your tracking number.
Troubleshooting Tips:
- If you haven’t received your tracking number within 2 business days, check your spam or promotions folder.
- Delayed notifications may occur for pre-orders or out-of-stock items. Check the product page for updates.
What if I Don’t Receive My Tracking Information?
If you haven’t received your tracking email within 1-2 business days of your order being shipped, don’t worry! Here’s what you can do:
- Check Your Spam or Junk Folder: Sometimes, emails can end up in the wrong folder.
- Confirm Your Email Address: Double-check that you used the correct email address when placing your order.
- Look for Updates: If you ordered during the weekend or a public holiday, tracking details may take a bit longer to arrive.
- Contact Us for Assistance: If it’s been more than 3 business days since your order shipped and you still don’t have your tracking information, please submit a support ticket, and we’ll help resolve the issue promptly.
What Happens If My Order Is Delayed?
Occasionally, orders may face delays due to factors beyond our control, such as high demand, shipping partner delays, or customs processing for international orders. Here’s how to stay informed:
- Track Your Package: Use the tracking link provided in your shipping confirmation email to monitor your package’s progress.
- Allow Extra Time: For international orders, customs or local delivery services may add a few extra days to your estimated delivery time.
- Contact Support for Help: If your order has not arrived within the expected timeframe and there are no updates in the tracking system, please submit a support ticket. We’ll investigate and assist you in resolving the delay.
How Can I Update My Shipping Address or Details?
- Before Shipment: Contact us immediately if you realize there’s an error in your shipping details. We’ll do our best to update your address before your order ships.
- After Shipment: Unfortunately, if your package has already shipped, we’re unable to change the address. Packages are usually shipped within 1-2 days of your order being placed. If your package is undelivered or missing, you can file a claim with MonkProtect.
Helpful Tip: Ensuring Delivery
To ensure your Tarot deck arrives smoothly:
- Double-Check Your Shipping Address: Before finalizing your order, confirm that your shipping address is accurate and complete. Include any apartment, suite, or building numbers to avoid delays.
- Use a Residential Address for International Shipments: Our international shipping partner, Passport, prefers delivering to residential addresses. This can help prevent delivery issues or customs delays.
- Keep an Eye on Your Email: Stay updated with tracking information and notifications from Biddy Tarot to track your order every step of the way.
Support for Ordering & Shipping Questions
We’re here to help at every step. If you have additional questions about ordering, shipping, or delivery, don’t hesitate to Submit a Support Ticket.
We can’t wait for you to enjoy the magic of the Biddy Tarot Deck! 🌟