We’re sorry to hear you’re considering canceling your membership. While we’d love to continue supporting you on your Tarot journey, we understand that circumstances change. This article will guide you through the cancellation process and offer some alternatives if time or finances are a concern.
Before You Cancel...
If you’re facing challenges with not having enough time or finances, we’d love to explore ways to make it easier for you to stay in the Collective. If this sounds helpful, contact our Support Team, and we’ll be happy to discuss the options available to you.
How to Cancel Your Membership
If you’re sure you’d like to proceed with canceling your membership, follow these steps:
- Go to the Manage Subscription Page: Manage Your Subscription.
- Enter Your Email: Log in using the email address associated with your account.
- Check Your Inbox: Look for an email with a link to access your account.
- Access Your Billing Settings: Click the link to go to the "Manage Billing" page.
- Cancel Your Subscription: Select your subscription, then click Cancel Subscription on the next page.
- Share Feedback: You’ll be asked why you’re canceling.
- Confirm Cancellation: Click Cancel Subscription to finalize the process.
On the Manage Billing page, you’ll see that your subscription is now canceled.
Important Note: To avoid being charged again, make sure to cancel before your next payment date as we do not offer refunds on memberships. You can view your payment schedule on the Manage Billing page.
What Happens After Cancellation
Once your cancellation is complete:
- You’ll retain access to all Collective content until the day before your next scheduled charge.
- After that, your access to exclusive member content will end.
- You’ll still be able to log in to request free Practice Tarot Readings and access any purchased products under the My Products page.
Need Extra Support?
If you have any questions or need further assistance, reach out to our Support Team. We’re here to help.
We’re so grateful for your time in the Collective and wish you all the best on your Tarot journey. Whatever you decide, we hope you continue to find inspiration and guidance through Tarot.