Thank you for reaching out about refunds! We’re here to make this process as simple and clear as possible for you. Here’s everything you need to know about how to request a refund and if your purchase is eligible.
Risk-Free 14-Day Money-Back Guarantee Refunds
We offer a 14-day, 100% money-back guarantee on select programs and products purchased directly from Biddy Tarot. During this time, you can request a refund for the following:
- Online Courses and Programs: e.g. Master the Tarot Card Meanings (MTCM), Biddy Tarot Certification Program (BTCP), Intuitive Manifesting, Masterclasses
- Audio Programs: e.g. Soul Meditations, Single Meditations
- eBooks: e.g. Intuitive Tarot, The Ultimate Guide to Tarot Card Meanings, Biddy Tarot Planner
After the 14 day period, we are unfortunately unable to offer a refund for these products.
Please note, if you request a refund, you’ll lose access to the program or product immediately. For digital products, we kindly ask that you delete all copies from your devices.
What’s Not Eligible for Refunds
Refunds are not available for:
- Products purchased from sources other than Biddy Tarot
- Services like Tarot Readings or coaching sessions
- Memberships (including partial months) in the Biddy Tarot Community
- The Biddy Tarot Deck
- Live Events
Processing Details
All refunds are issued in the currency you used for purchase and may take up to 10 business days to process. If you paid in a currency other than USD, you will be responsible for any exchange rate costs.
How to Request a Refund
If you meet the eligibility criteria, simply Submit a Ticket, and we’ll take care of it promptly.
We stand by our programs and products and are here to support you on your Tarot journey. If you have further questions or need assistance, just let us know.