Thanks for joining us in the new Biddy Tarot platform. If you’ve already accepted your invite but now find that your login isn’t working, don’t worry, we can help.
What’s happening?
You’ve most likely already set up your account, but because the new platform shares a similar domain with our old one, your password manager (like Chrome or iCloud Keychain) may be trying to auto-fill the wrong password. This can lead to login errors or confusion.
Here’s what to do:
Try resetting your password
If you’re not sure what password you used when you created your new account, you can reset it here:
This will allow you to choose a new password for the new platform at my.biddytarot.com
Important!
If you haven't logged in since using our old platform (community.biddytarot.com), you may encounter some password issues.
Because both sites use the same root domain (biddytarot.com), your password manager may try to use your old saved login. You'll need to setup your new password and make sure you have deleted the old one.
Still stuck?
If resetting your password doesn’t work, or you’re getting a specific error message, please submit a ticket and let us know what you’re seeing, a screenshot helps, too.
We’re here to help every step of the way.