Tech Support

FAQs

• Are Your Prices in AUD or USD?
• Can I Use Your Card Meanings, Content or Handouts in My Class or on My Website?
• I Didn't Receive the Free Content That I Signed up for - What Should I Do?
• My request for help has been marked as ‘complete’ but I didn’t receive a response.
• Do You Have an Affiliate Program?
• Can I Advertise on Your Website?

Content Questions

• The videos are taking a long time to load/always buffering. How do I fix this?
• I Didn't Receive the Free Content That I Signed up for - What Should I Do?
• I Just Purchased an Ebook, Program and/or Digital Product - What Happens Next?

Billing & Payment Issues

• How Can I Update/Change Payment Method?
• What Forms of Payment Do You Accept?
• Do You Offer Refunds?
• Are Your Prices in AUD or USD?

Login Issues

• I’m Having Trouble Logging In, Help!
• I’m Getting a '404 Error Message' When I Navigate to Some Pages.
• How Do I Change My Password?
• Unable to Login: Banned Notice “You Are Being Rate Limited”
• Unable to Login: Username or Password Rejected
• Login Issue - Troubleshooting