Oh no! We’re sorry to hear that. Here are a few places to check:
First, make sure that your billing information matches what your payment method has on their file.
Next, check to make sure that your web browser isn’t interfering with your purchase. If you have an alternative web browser, try to place your purchase there. If you do not have an alternative browser, try clearing your browser cache/history and placing your purchase again,
If you are still having trouble placing your purchase, please contact your bank. Your card issuer might deny the charge initially, as Biddy Tarot purchases show up as an international transaction.
If you’re still unable to place your purchase, please reach out to firstname.lastname@example.org with screenshots of any error messages you are seeing.