What file types are supported and what do I do if my file isn’t uploading?

Below you will find a list of all the supported file types for images, documents, audio and video. 

Please note: Files must be under 100 MB and if dragging and dropping the file does not work, please locate the file using the pop-up menu instead. 

If you are having trouble uploading a supported file type for your reading, have confirmed it is under 100 MB and have selected it from the file menu, it may be due to the file name.

We suggest not using any special characters or spaces and instead, substitute spaces with an underscore. For example:

• ClientName_Reading_440432.pdf

Supported File Types