We encourage you to try and work with the client to come up with a better-suited request if possible. You may find these blog posts that I wrote to be helpful:
If you are concerned for your client’s safety or well-being, please direct them to seek local, professional support. We do not want to leave folks in need hanging, but also we do need to create boundaries on what the Tarot can and cannot do. Please take a moment to read through this forum post that I wrote on the topic.
If the request is inappropriate or makes you feel uncomfortable, please write to the client and let them know that you will not be answering their request due to an inappropriate subject matter. Please let the client know you are open to answering an entirely different question should they wish to move forward.
If you do not feel able to respond to the client, please contact the Biddy Tarot Helpdesk and we will take the appropriate action — we are here to support you!