We’re sorry to hear that! Our goal is to create a safe and supportive environment for readers to learn to read Tarot and practice their Tarot reading skills (and for you to get readings!)
The readers in our group are all at different stages of development. Every Tarot reader has their own unique style as well, so sometimes you may receive a reading that doesn't live up to expectations.
Also keep in mind that sometimes Tarot readings don't always make sense straight away. (Brigit often recommends waiting a few weeks and then coming back to the Tarot reading again to see if the messages resonate with you.)
If you’re unhappy with your reading, we recommend that you contact your reader and share your constructive feedback with them. The intention here is to give the reader an opportunity to learn and benefit from your feedback.
Of course, if there was something in your experience that you feel needs our immediate attention (e.g. an unethical approach or inappropriate behavior), then please let us know at email@example.com and we will follow up with your assigned reader. We take these situations seriously and want to ensure that all of our readers are acting within general ethical boundaries.